Manager, Information Technology Services

Leith Wheeler Investment Counsel Ltd. is an employee-owned firm, is headquartered in Vancouver and has a private client office in Calgary and Toronto. We manage over $18 billion of assets on behalf of pension, foundation, corporate, Indigenous, and individual clients across Canada.

Job Description:

  • Manage information technology services and computer systems including monitoring, maintenance, development, upgrade and deployment telecommunications, servers, PCs, operating systems, hardware, software, and peripherals.
  • Manage budget and ensure cost effectiveness.
  • Ensure security of data, network access and backup systems.
  • Collaborate with Investment Analytics team to monitor, support and enhance Investment Platform tools.
  • Supervise and/or perform various information technology projects, like:
    • Upgrading system to Windows 10,
    • Opening new branch locations,
    • Implementing VOIP and VDI solutions, and
    • Migrating BCP resources to cloud infrastructure.

Job Qualifications:

  • Bachelor’s Degree: Information Science, Computer Science, or related field.
  • 5+ years experience with network, server and desktop support including Windows.
  • 5+ years experience with software issue resolution, including off-the-shelf products from Microsoft, proprietary applications, and cloud-based tools.
  • Experience with VMware required.  
  • Experience with Zerto, ArcServ, Veeam, Linux and/or Zabbix is a plus.
  • Demonstrated flexibility, adaptability and commitment to drive tasks to completion.
  • Ability to communicate clearly in both oral and written form.
  • Proven experience managing and delivering information technology services for large user facilities (100+ users) including:
    • Desktop, laptop and server support.
    • OS Support: Windows 10, Windows 7; Microsoft Server 2016, 2012, 2008 and 2003.
    • Troubleshooting, repair, installs, upgrades of network infrastructure including firewall and VPN connections.
    • User Account Administration: Active Directory user accounts, group policy, and resource permissions.
    • Business Continuity: data storage, backup and Disaster Recovery including virus/spyware removal, email/browser repair, and PC restoration.
    • User Training for software including internet and MS Office tools. 

Thank you in advance for your interest. We regret that we can only respond to candidates chosen for an interview.  

To apply, please send your resume to OR fax 604-683-0323.