Privacy Policy

At Leith Wheeler, maintaining your privacy and your personal information within a safe and secure environment is very important to us. Personal information is any information that can be used to identify you as an individual, including your name, age, address, financial details and any other identifying information that you choose to provide. Personal information does not include so-called “business card information” such as your business telephone number and address in your capacity as an employee of an organization. We are committed to providing a quality service in a manner that fosters trust and confidence between Leith Wheeler and our clients. We limit the collection, use and disclosure of personal information to data that will enable us to provide our products and services and to meet regulatory requirements. We do not sell or distribute any client information to any third parties for the purpose of marketing or soliciting any products or services. To formalize our conduct governing the collection, use and disclosure of our clients’ personal information, we have adopted the following Privacy Principles (the “Principles”) that will enable us to comply with the legislation passed by both the provincial and federal governments.

Privacy Principles


Leith Wheeler will be responsible for ensuring that any personal information we collect, retain and use about a client will be maintained within our control. We will not distribute trade, rent or sell personal information. If, at any time, there are questions or concerns regarding the use of your personal information, please feel free to contact our Chief Financial Officer.


Before we collect, use or disclose any personal information about our clients, we require their consent. We will only collect personal information necessary for us to provide the products and perform the services requested to the best of our ability.

You may refuse to provide personal information and may, subject to legal or contractual restrictions and reasonable notice, withdraw consent at any time to the continued use and disclosure of personal information previously collected. Please note that refusing or withdrawing your consent may result in us being unable to provide you with certain products or services. You can withdraw your consent at any time by writing to our Chief Financial Officer.

Identifying Purposes

We will provide our clients with a full and complete description of the reasons why we require certain personal information and the purposes for which it will be used.

Limiting Collection of Personal Information

We will collect only personal information necessary for us to provide the products and services you request. We will not collect any personal information beyond what is required by law. Our website collects log files to measure usage statistics. This information is not used to identify or contact individuals.

Limiting the Use Disclosure and Retention of Personal Information

Personal information may be used to provide clients with information about requested products or services, or in the provision of those products or services. Personal information will only be used or disclosed for the purposes identified when collected and identified in these Principles or later consented to. We will only use or disclose personal information for other purposes with our clients’ consent or when permitted or required by law. Personal information will only be retained for the period of time required to fulfill the purposes for which it was collected or as otherwise permitted or required by law.

Personal information may be used to: establish client identity, open and process transactions in client accounts, protect against fraud, provide clients with investment services, satisfy know-your-client requirements and determine suitability of investments for clients, communicate with clients about their account and other products and services. It may also be used for internal audit, statistical, and record-keeping purposes, and as otherwise required or permitted by law.

Disclosure to Others

Personal information may be disclosed to agents, third-party service providers, intermediaries and regulatory organizations – but only for the purpose of providing our services to clients. We may outsource data for storage and processing to third parties in foreign jurisdictions. Personal Information may be accessed under the laws of such other countries to which the information has been transferred. We will use contractual or other means to safeguard clients’ transferred personal information from improper use or disclosure.


We will endeavour to maintain personal information in as accurate, complete and up-to-date a manner as is necessary to fulfill the purposes for which it was collected.

Safeguarding Client Information

We will maintain the information within a safe and secure environment, as appropriate, due to its sensitive nature.


Our clients can request written information about our policies and practices relating to the management of their personal information by contacting the Chief Financial Officer.

Client Access

Upon request, clients will be informed of the existence, use and disclosure of their personal information, and shall be given access to it, except where a legislative exception applies. Clients may verify the accuracy and completeness of their personal information, and request any appropriate amendments to it by request to the Chief Financial Officer.

Challenging Our Compliance

If, at any time, a client has reason to question our compliance with applicable privacy legislation, or wishes to have a better clarification and understanding of the principles outlined above, they can contact our Chief Financial Officer who will serve as the Privacy Officer;

By writing:

Suite 1500 - 400 Burrard Street
Vancouver B.C. V6C 3A6

By telephone:
(604) 683-3391

By fax:
(604) 683-0323